Job Description Carer – Sana Care Service

Job Description Carer

Values Based Job Description and Person Specification

Job Title:	Carer
Reports to:	Senior Carer/Nurse
Job Overview: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)	To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse. To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual. To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.
Location:	SANA CARE SERVICES LIMITED, but you may be required to work from other locations at the discretion of the company and with appropriate notice.
Working Hours:	5 days over 7-day period, with varying shift patterns as agreed with the manager.

Responsibilities and Duties of the Job

Role Specific Duties:	Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing To contribute to the efficient running of the service Support Service Users to maintain their relationships and connections with the local community Ensure Care Plans and other information about how to support Service Users are followed Be responsible for informing the Senior Carer/Nurse of any changes in the needs of Service Users Be responsible for promoting and safeguarding the welfare of those individuals they support
Working with Others:	Develop effective working relationships with other employees within SANA CARE SERVICES LIMITED Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life
Leading by Example:	Seek opportunities for personal and professional growth Be a role model for other carers and be an ambassador for the service Be professional, polite and reasonable at all times
Personal Responsibilities:	Knowledge of, and work within, the Fundamental Standards Understand the regulatory framework that governs the service, including the role of CQC and their requirements Commit to achieving the relevant qualifications commensurate with the role Attend statutory training and any other training as directed by management Understand and follow all policies and procedures relevant to the role Be open to learning opportunities

Person Specification

Specific Requirement for Qualifications	Essential		Desirable
Good English – Written and verbal	Yes	No	Yes	No
RQF qualifications in Social Care	Yes	No	Yes	No

Specific Requirement for Skills	Essential		Desirable
Proficient Written Skills Maintain all Care Plans/care records in accordance with SANA CARE SERVICES LIMITED policy	Yes	No	Yes	No
Leadership Skills Ability to induct and orientate new employees to the job role and service Provide Service Users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom Communicate any problems, concerns or changes to Service Users’ family members as needed	Yes	No	Yes	No
Communication Skills Carers must build rapport with Service Users by establishing personal connections and showing interest in their lives Carers must be able to communicate effectively with Service Users Carers must have the communication skills to inform colleagues, management and professionals about the needs of Service Users	Yes	No	Yes	No
Problem-Solving Skills Carers need to be able to adapt and address situations quickly Plan, develop, implement and assess approaches to promote health and well-being, whilst recognizing and reporting situations where there might be a need for protection	Yes	No	Yes	No

Specific Requirement for Previous Experience	Essential		Desirable
Previous experience of working in similar environment	Yes	No	Yes	No
Previous experience of working in similar role	Yes	No	Yes	No
Experience of working with Service Users, in particular, those that may have additional support needs	Yes	No	Yes	No

Value-Based Personal Qualities

Area	Specific Requirement
Working Together	Involve Service Users, family, external agencies & colleagues Speak up when things go wrong
Respect and Dignity	Understand person-centred care and can demonstrate treating people as individuals and respecting choices Promoting independence and encouraging appropriate risk taking
Everybody Counts	Ensuring no one is discriminated against or excluded Understand human rights and impact on care delivery Facilitating people to ‘speak up’ about concerns and acting upon them
Commitment to Quality of Care	Striving for quality in everything we do recognising and understanding what quality in care means for people using the services Being accepting about criticism and focusing on improvement Being open to new opportunities for learning and identifying the limits of skills and knowledge
Compassion	Treating people with kindness Understanding the importance of empathy in all areas of employment Understanding the values of others and always providing a caring service
Improving Lives	Focus on how things could be done better and sharing ideas Understanding of wellbeing and what is important to people using the service Improving outcomes for people Ensuring appropriate services are provided for people using the services

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